UX/Product designer

WELCOME TO UTOPIA

Music is incredible. It can excite hundreds, and unite thousands. But as an industry, it has been slow, complicated, and disparate. While the tech world has moved into the future, the music industry continues to be shaped by inefficient systems of the past. At Utopia we believe there is a better way. Which is why today we are setting out to transform the entire industry; creating new revenue streams, consolidating the data and decluttering the admin. Unlocking the industry’s full potential by unifying it all in one truly holistic space. Some might call that a Utopia.

Funnily enough, so do we. Welcome to Utopia. Where music lives.

WHAT UTOPIANS DO

We are building a better world for music with innovative big data technology that tracks online music sources and translates them into meaningful music consumption reports for royalty collection. The solution we’re building does not threaten to usurp the role of industry incumbents - it is about bringing transparency in the industry and supporting efficient royalty collection. 

WHAT YOUR ROLE WILL BE

In this role you will be working in a cross-functional team with the responsibility of adding a dimension of awesomeness to our product experience. Your involvement in product development will stretch all the way from the discovery phase to the product roll-out. You will be expected to actively contribute to our understanding of our customers and to turn that insight into a kick-ass customer experience.

The UX/Product Designer is part of the Design function, but operates in a dedicated cross-functional product team with it’s own clear objectives and metrics. It will be your task to represent our customers' needs and desires in the product team, and to contribute to the collective wisdom and best practice knowledge of the Design function.

ESSENTIAL RESPONSIBILITIES

• You will be counted on to uncover insights so you are comfortable with applying qualitative research methodologies to learn more about our customers’ challenges and needs
• Your teammates in the product team will be dependant on the insights you bring to the table, so you will need to be able to turn these into actionable improvements of the product experience

                      “A moment’s insight is sometimes worth a life’s experience.”

                                                                                                Oliver Wendell Holmes Jr.

• You have a holistic view of the entire customer journey, and through this you can find the most effective ways of improving the end-to-end product experience
• You can visualize and create user experiences that are both effective and simultaneously emotionally satisfying

                      “Make it simple, but significant.” 

                                                                     Don Draper

THE IDEAL SKILLSET

• You are a strong team player and have experience in working in cross-functional teams. You thrive in collaborative situations and have a black belt in communication
• You are self-organising in the tasks you are handling, and know when to involve colleagues and stakeholders as needed
• You are not afraid to ask for help and support should you need it
• You have at least 3 years of experience in a UX-/Product-/Service Designer role and a track record of excellence
• You know your design tools like the back of your hand (especially Figma)
• You are familiar with working with design systems and have contributed to constructing one in the past

BENEFITS

• Great atmosphere!
• Joining an established office with a long history (we'll tell you more). Or an opportunity to be part of building the Utopia Helsinki!
• An experienced team to learn from, with experience in multiple startups and big tech companies.
• Working in an impact oriented team.
• We are supporting work permits for employees that moved here from countries outside the EU. However, we do not support relocation at the moment. Our remote policy allows employees flexible remote work but we don't hire outside Sweden or Finland for this position.

UTOPIANS

We come from diverse backgrounds and we welcome everyone who identifies with the above to apply. Welcome to Utopia - Where Music Lives! 

We’re eager to meet you! :)